We maintain full confidentiality of all donors and contributors on our mailing and email lists, which will neither be sold to nor exchanged with any other organization or commercial enterprise, and we honour our donors’ opt-out choices in our mail, email, phone and other solicitations.
1. Information we collect and how we use it
We may collect information about you directly from you and from third parties, as well as automatically through your use of our Site or Services for our internal purposes, processing of your donations, providing receipts and tax exemption certificates, sending regular updates about the work we do for cancer patients, responding to your queries and apprising you of the new opportunities to help support the CML and GIST patient community in India, and maintaining an internal confidential database of all the Personal Information collected from visitors to the Site.
We seek your personal information when you make a donation, request a communication from us and register to become a part of our Patient Support Group. This information may be sought over the phone, through the website, via email or by the means of face-to-face interaction. You may choose to provide personal information either by phone, email or on our Site.
Your Personal Information may comprise of the following: (i) your name (ii) your age (iii) your occupation (iv) your email (v) mailing address (vi) your telephone number (vii) your payment processing details (viii) limited personal details (ix) any other data as FOM may require.
We may also request from you or allow you to submit additional optional information, depending on the type of communication or transaction the personal information we collect may include, but is not limited to, your name, postal address, date of birth, PIN code, telephone numbers, mobile phone numbers, your organization’s name, email addresses, credit/debit card information, PAN Card details, bank information or billing information. Irrespective of the mode in which we receive your personal information, we make all earnest attempts to honour your privacy.
1.1. Email Communications
When you ask us to send you email such as a free email newsletter, you may provide us with certain information such as your email address so we can fulfil your request. You may choose to provide additional information as well, such as your postal address and phone number.
When you make a donation through our Site, we may ask you to submit certain personal information such as Debit/Credit card details so we can process your donation, Name/ Company Name, Postal Address, Email Address, Phone Number. We may also ask you for your PAN Card details in order to provide you with an 80G receipt against your donation.
1.3. Questionnaires and Surveys
We occasionally may ask visitors to our Site to complete online surveys and opinion polls about their activities, attitudes and interests. These surveys help us understand the needs of our visitors. We do not keep any personal information about you in connection with your participation in a Site survey unless you specifically agree to provide this information.
1.4. General Information
While you are browsing through the Site, the Site’s operating system may automatically record some general information (“General Information”) about your visit such as: (i) the date and time you visit the Site, along with the address of the previous website you were visiting, if you are redirected to us from another website (ii) the type of browser you are using (such as Internet Explorer version ‘X’) (iii) which ‘hit’ it is on the Site.
The General Information is not Personal Information. FOM’s tracking system does not record personal information about individuals or link this information to any Personal Information collected from you.
1.5. Cookies and Web Beacons
“Cookies” are small amounts of data that a website can send to a web browser on a visitor’s computer. The cookie is stored on a visitor’s computer. A cookie may enable the site holder to track how a visitor navigates through its site and the areas in which they show interest. This is similar to a traffic report: it tracks trends and behaviours, but does not identify individuals. Information gathered may include date and time of visits, pages viewed, time spent at the site, and the site visited just before and just after the FOM site.
1.5.1. Session Cookies – Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged in to the Site. This allows us to process your online transactions and requests as you move through our Site.
1.5.2. Disabling Cookies –
Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. Visitors to our Site who disable cookies will be able to browse certain areas of the Site, but some features may not function.
1.5.3. Third-Party Analytics –
We use automated devices and applications, such as “Jetpack”, to monitor the traffic on our Site. We also may use other analytic means to evaluate our Services. We use these tools to help us improve our Services, performance and user experiences. We do not share your personal information with these third parties.
2. Disclosure of Personal Information
Friends of Max does not sell, rent, trade or otherwise disclose personal information about our Site visitors (nor our offline donors), except as described here. We may disclose information about you (i) if we are required to do so by law, (ii) in response to a request from law enforcement authorities or other government officials, (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity, or (iv) to our affiliates or subsidiaries.
3. Links to Other Sites
Friends of Max has the necessary security mechanisms in place and access to Personal Information collected by Friends of Max will be given only to those persons who are authorised by Friends of Max to perform administrative services. We maintain administrative, technical and physical safeguards to protect against unauthorized disclosure, use, alteration or destruction of the personal information in our possession. All online transactions are done on a secure server. When you provide credit card information to make a donation, we use the industry standard for Internet security ― Secure Socket Layer (SSL) technology ― to help protect the information you provide. This Internet encryption standard scrambles data as it travels from your computer to our server. Please note, however, that perfect security does not exist on the Internet. You’ll know that you’re in a secure area of our Site when a “lock” icon appears on your screen and the “http” portion of our URL address changes to “https.” The “s” stands for “secure.”
Friends of Max however does not make any express or implied warranty with respect to the security measures that it may employ from time to time for the protection of the Personal Information.
4.1. Copyright Protection
All content on this Site including graphics, text, icons, interfaces, audio clips, logos, images and software is the property of Friends of Max and/or its content suppliers and is protected by Indian and international copyright laws. The arrangement and compilation (meaning the collection, arrangement, and assembly) of all content on this Site is the exclusive property of Friends of Max and protected by Indian and international copyright laws. Permission is given to use the resources of this Site only for the purposes of making enquiries, making a donation or funding any of Friends of Max’s initiatives. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this Site can only be made with the permission of Friends of Max. All other trademarks, brands and copyrights other than those belonging to Friends of Max belong to their respective owners and are their property.
6. How to Contact Us
If you would like us to update your contact information or remove your name from our email or postal mailing lists, or if you have any questions about our information practices, please contact us by visiting www.friendsofmax.info or calling us at (+91) 8291203943.
You can write to us at:
Friends of Max
Secom Business Centre,
A Block Basement, Shiv Sagar Estate,
Dr A B Road, Worli, Mumbai 400018
Or, Email us at: firstname.lastname@example.org